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Optional Services – Extend Your Shipping Choices

DHL offers a wide range of Optional Services - from non-standard deliveries and billing options to climate neutral shipping. In this way, we give you the flexibility to choose the service that best fits your needs when using our express delivery services worldwide.
Please note that not all Optional Services are available with every shipment or in every country.

Additional charges for Optional Services for international shipments.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value 50.00 RM for item value 5,000.00 RM and below OR 1% of shipment value for item value above 5,000.00 RM
Extended Liability Per shipment 18.87 RM
GOGREEN Climate Neutral Per kilo 0.50 RM
Shipment Preparation Per shipment 100.00 RM
Saturday Delivery Per shipment 200.00 RM
Dedicated Pickup Per shipment Minimum of 100.00 RM
Dedicated Delivery Per shipment Minimum of 200.00 RM
Signature Release Per shipment No charge
Duties and Taxes Paid Per shipment 80.00 RM
Change of Billing Per shipment 40.00 RM

Additional charges for Optional Services for domestic shipments.

Optional Service How We Charge Additional Charge
Shipment Insurance By shipment value For freight shipment 0.5 - 30kg:; 50.00 RM for item value 5,000.00 RM and below OR 1% of shipment value for item value above 5,000.00 RM, subject to Service Tax 6%; For freight shipment above 30kg:; 50.00 RM for item value 5,000.00 RM and below OR 1% of shipment value for item value above 5,000.00 RM
GOGREEN Climate Neutral Per kilo 0.53 RM (inclusive Service Tax) for freight shipment 0.5 - 30kg, OR 0.50 RM for freight shipment above 30kg
Dedicated Pickup Per shipment Min. 106.00 RM (inclusive Service Tax) for freight shipment 0.5 - 30kg, OR Min. 100.00 RM for freight shipment above 30kg
Dedicated Delivery Per shipment Min. 212.00 RM (inclusive Service Tax) for freight shipment 0.5 - 30kg, OR Min. 200.00 RM for freight shipment above 30kg
Valid from January 1, 2018
Optional Services and Surcharges are in addition to applicable transportation charges. They will be billed in accordance with the published rates current at the time the shipment booking is made.

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