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Customs Services – Control of Importing and Exporting Activities

DHL Express is the international specialist in shipping, with extensive knowledge and experience of dealing with customs topics worldwide. For your peace of mind, we provide a wide range of customs support for standard as well as non-routine customs-clearance processes. By making sure that clearance is a smooth and efficient process, we ensure your shipments arrive as quickly as possible, and leave you free to focus on your core business. With our online tool ( we provide essential customs information to help you prepare your shipments.

Additional charges for Customs Services

Customs Service How We Charge Additional Charge
Disbursements Per shipment Min. 50.00 RM OR 3% of Customs Duties and Taxes, whichever is higher. This fee is subject to Service Tax 6%.
Bonded Storage Per shipment, per day after 3 calendar days Higher of 10.60 RM per shipment or 0.53 RM per kg (inclusive Service Tax)
Bonded Transit Per shipment International: 125.00 RM; Domestic: 371.00 RM (inclusive Service Tax) for freight shipment 0.5 - 30kg, OR 350.00 RM for freight shipment above 30kg
Broker Notification Per shipment 53.00 RM (inclusive Service Tax)
Preferential Origin Per shipment 50.00 RM
Clearance Authorization Per shipment 53.00 RM (inclusive Service Tax)
Export Declaration Per shipment International: 50.00 RM; Domestic: 84.80 RM (inclusive Service Tax) for freight shipment 0.5 - 30kg, OR 80.00 RM for freight shipment above 30kg
Formal Clearance Per shipment Minimum 80.00 RM
Multiline Entry Per shipment Fixed 26.50 RM for more than 5 lines (inclusive Service Tax)
Other Government Agency Per shipment Minimum 150.00 RM
Permits & Licenses Per shipment 100.00 RM
Release to Broker Per shipment 212.00 RM (inclusive Service Tax)
Temporary Imports/Exports Per shipment 371.00 RM (inclusive Service Tax)
Valid from January 1, 2019