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Customer Survey
DHL Malaysia
|
Customer Survey
Customer Survey
Thank you for taking the time to fill out our customer survey.
Please fill in the fields below and you will receive a small gift as a token of our appreciation.
All fields marked with an asterisk (*) are mandatory.
First Name *
Last Name *
Job Title *
Company Name *
Company Address *
Telephone number *
Facsimile number
E-mail Address *
Which commodity do you Import/Export? *
Are you the key decision-maker with regards to your logistics provider? *
Are you the key decision-maker with regards to your logistics provider?
Yes
No
If no, what is the name of the key decision-maker?
Is your business predominantly import or export?
Is your business predominantly import or export?
Import
Export
Both
On average, how many import/export shipments do you receive/send per year? *
10-25 shipments
25-50 shipments
50-100 shipments
100-250 shipments
Over 250 shipments
By what method, do you mainly import/export? (Tick more than one if applicable) *
By what method, do you mainly import/export? (Tick more than one if applicable)
Airfreight (average shipments under 100kg)
Airfreight (average shipments over 100kg)
Ocean Freight (LCL)
Ocean Freight (FCL)
Road Freight (LTL)
Road Freight (FTL)
Please select which origins / destinations to which you mainly import or export.
Please select your Freight origin country
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands, The
Cape Verde
Cayman Islands
Central African Republic
Chad
Channel Islands
Chile
China, People's Republic
Colombia
Comoros
Congo
Congo, The Democratic Republic of
Cook Islands
Costa Rica
Croatia
Cuba
Curacao
Cyprus
Czech Republic, The
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea-Bissau
Guinea-Equatorial
Guinea Republic
Guyana (British)
Guyana (French)
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland, Republic of
Israel
Italy
Ivory Coast
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, The D.P.R of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao, People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya (Libyan Arab Jamahiriya)
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia, Republic of
Madagascar
Malaysia
Malawi
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Moldova, Republic of
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru, Republic of
Nepal
Netherlands Antilles
Netherlands, The
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines, The
Poland
Portugal
Puerto Rico
Qatar
Reunion, Island of
Romania
Russian Federation, The
Rwanda
Saipan
Samoa
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia and Montenegro
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St. Barthelemy
St. Croix
St. Eustatius
St. John
St. Kitts
St. Lucia
St. Maarten
St. Thomas
St. Vincent
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Tortola
Trinidad and Tobago
Tunisia
Turkey
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States of America
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Yemen
Zambia
Zimbabwe
Please select your Freight destination country
Afghanistan
Albania
Algeria
American Samoa
Andorra
Angola
Anguilla
Antigua
Argentina
Armenia
Aruba
Australia
Austria
Azerbaijan
Bahamas
Bahrain
Bangladesh
Barbados
Belarus
Belgium
Belize
Benin
Bermuda
Bhutan
Bolivia
Bonaire
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Canary Islands, The
Cape Verde
Cayman Islands
Central African Republic
Chad
Channel Islands
Chile
China, People's Republic
Colombia
Comoros
Congo
Congo, The Democratic Republic of
Cook Islands
Costa Rica
Croatia
Cuba
Curacao
Cyprus
Czech Republic, The
Denmark
Djibouti
Dominica
Dominican Republic
East Timor
Ecuador
Egypt
El Salvador
Eritrea
Estonia
Ethiopia
Falkland Islands
Faroe Islands
Fiji
Finland
France
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea-Bissau
Guinea-Equatorial
Guinea Republic
Guyana (British)
Guyana (French)
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland, Republic of
Israel
Italy
Ivory Coast
Jamaica
Japan
Jersey
Jordan
Kazakhstan
Kenya
Kiribati
Korea, The D.P.R of
Korea, Republic of
Kuwait
Kyrgyzstan
Lao, People's Democratic Republic
Latvia
Lebanon
Lesotho
Liberia
Libya (Libyan Arab Jamahiriya)
Liechtenstein
Lithuania
Luxembourg
Macau
Macedonia, Republic of
Madagascar
Malaysia
Malawi
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mauritius
Mayotte
Mexico
Moldova, Republic of
Monaco
Mongolia
Montserrat
Morocco
Mozambique
Myanmar
Namibia
Nauru, Republic of
Nepal
Netherlands Antilles
Netherlands, The
Nevis
New Caledonia
New Zealand
Nicaragua
Niger
Nigeria
Niue
Norway
Oman
Pakistan
Panama
Papua New Guinea
Paraguay
Peru
Philippines, The
Poland
Portugal
Puerto Rico
Qatar
Reunion, Island of
Romania
Russian Federation, The
Rwanda
Saipan
Samoa
Sao Tome and Principe
Saudi Arabia
Senegal
Serbia and Montenegro
Seychelles
Sierra Leone
Singapore
Slovakia
Slovenia
Solomon Islands
Somalia
South Africa
Spain
Sri Lanka
St. Barthelemy
St. Croix
St. Eustatius
St. John
St. Kitts
St. Lucia
St. Maarten
St. Thomas
St. Vincent
Sudan
Suriname
Swaziland
Sweden
Switzerland
Syria
Tahiti
Taiwan
Tajikistan
Tanzania
Thailand
Togo
Tonga
Tortola
Trinidad and Tobago
Tunisia
Turkey
Turks and Caicos Islands
Tuvalu
Uganda
Ukraine
United Arab Emirates
United Kingdom
United States of America
Uruguay
Uzbekistan
Vanuatu
Venezuela
Vietnam
Virgin Islands (British)
Virgin Islands (US)
Yemen
Zambia
Zimbabwe
Please tell us which ports / airports you ship from / to:
On average, how much does your company spend on shipments/logistics per year? *
Below RM25,000
RM25,000 to RM150,000
RM150,000 to RM500,000
RM500,000 to RM1,000,000
Above RM1,000,000
Have you used/tried DHL Global Forwarding services before? *
Have you used/tried DHL Global Forwarding services before?
Yes
No
If Yes, kindly share with us your feedback/comments:
Are you open to exploring your logistics requirements further with DHL Global Forwarding? *
Are you open to exploring your logistics requirements further with DHL Global Forwarding?
Yes
No
Maybe
If No, kindly share with us your reasons below: